Privacy Policy
Last Updated: 20/05/2026
Introduction
Welcome to Cave Activity Bar. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a booking, contact us, or interact with our services.
We are committed to protecting your privacy and handling your personal information in accordance with relevant data protection laws, including the UK GDPR and the Data Protection Act 2018.
Who We Are
Cave Activity Bar is an activity bar and entertainment venue based in Newquay, Cornwall. Our website provides information about our activities, events, bookings and services.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Contact:
Cave Activity Bar
9, 10 Central Square
Newquay
TR7 1JH
United Kingdom
T: 01637 520726
E: cavenewquay@gmail.com
Information We Collect
We may collect the following types of personal information when you use our website or services:
- Personal details: Name, email address, phone number and postal address, where provided.
- Booking information: Details about your bookings, enquiries, activities, events or group bookings.
- Payment information: Payment card details, where payments are processed securely by third-party payment or booking providers.
- Website usage data: IP address, browser type, device information, pages visited and time spent on our website.
- Marketing preferences: Your preferences for receiving marketing communications from us.
- Cookie consent records: Your cookie choices, consent status, policy version, region, and the time consent was given or updated.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and manage bookings.
- To respond to enquiries and provide customer support.
- To send booking confirmations, service messages and relevant updates.
- To process payments securely via third-party providers.
- To improve our website, services and customer experience.
- To understand how visitors use our website through analytics tools, where consent is required and has been provided.
- To send marketing communications, where you have given consent.
- To manage cookie consent preferences and keep a record of consent choices.
- To comply with legal, regulatory and administrative requirements.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract: When processing is necessary to provide services you have requested, such as bookings or event enquiries.
- Consent: When you have agreed to receive marketing communications or allowed non-essential cookies.
- Legal obligation: When we are required to process your data to comply with applicable law.
- Legitimate interests: Where processing is necessary for the operation, improvement and security of our website and services, provided your rights and freedoms are not overridden.
How We Share Your Information
We do not sell your personal information. However, we may share your information with trusted third parties where necessary, including:
- Booking and payment providers: To process bookings and payments securely.
- Service providers: Companies that help us operate our website, booking systems, communications and services.
- Analytics and website performance tools: To help us understand and improve how visitors use our website, where applicable.
- Email or marketing service providers: Where you have consented to receive marketing communications.
- Legal or regulatory authorities: Where required by law or to protect our legal rights.
Third-party providers are only given access to the personal information they need to provide their services.
Your Data Protection Rights
Under data protection laws, you have the following rights in relation to your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete data.
- Erasure: Request that we delete your personal data, subject to legal obligations.
- Restriction: Request that we limit the processing of your data.
- Objection: Object to the processing of your data for certain purposes.
- Data portability: Request that we transfer your data to another service provider.
- Withdrawal of consent: Withdraw your consent where processing is based on consent.
If you wish to exercise any of these rights, please contact us using the details provided in this Privacy Policy.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority, if you believe your data rights have been violated.
Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
Cookies and Similar Technologies
Our website uses cookies and similar technologies to make the website function properly, improve your browsing experience, understand website usage, and support marketing activity where consent has been provided.
We use Complianz to manage cookie consent on our website. When you first visit our website, you will be shown a cookie banner where you can accept, deny or manage your cookie preferences.
The types of cookies used on our website may include:
- Functional cookies: These are necessary for the website to work properly.
- Statistics cookies: These help us understand how visitors use the website.
- Marketing/tracking cookies: These may be used to create user profiles, display advertising or track users across websites for similar marketing purposes.
Our website may use third-party services such as Google reCAPTCHA, Microsoft Clarity, Google Analytics, Google Fonts and other services listed in our Cookie Policy.
You can update or withdraw your cookie consent at any time through the cookie settings on our website. You can also manage or delete cookies through your browser settings.
For full details about the cookies used on our website, including how to manage or delete them, please see our Cookie Policy.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet can be guaranteed to be completely secure.
Retention of Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or to comply with legal, accounting, reporting or operational requirements.
When your data is no longer needed, we securely delete or anonymise it where appropriate.
Marketing data is retained until you withdraw your consent or unsubscribe from our communications.
Cookie consent records may be retained for as long as necessary to demonstrate compliance with data protection and cookie consent requirements.
Third-Party Links
Our website may contain links to third-party websites, including booking platforms, social media platforms or other external services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reading the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or data handling practices.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Contact:
Cave Activity Bar
9, 10 Central Square
Newquay
TR7 1JH
United Kingdom
T: 01637 520726
E: cavenewquay@gmail.com
Last Updated: 20/05/2026
