Privacy Policy
Introduction
Welcome to Cave Activity Bar! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. We are committed to ensuring that your privacy is protected and that any personal information you provide to us is handled in accordance with this policy and relevant data protection laws.
Who We Are
Cave Activity Bar is a unique venue offering a range of activities and experiences. Our website provides information about our services, events, and bookings. If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Contact:
9 Central Square
Newquay,
United Kingdom, TR7 1JH
T: 01637 520726
E: cavenewquay@gmail.com
Information We Collect
We may collect the following types of personal information when you use our website or services:
Personal Details: Name, email address, phone number, and postal address
Booking Information: Details about your bookings and events
Payment Information: Payment card details (processed securely by third-party providers)
Website Usage Data: IP address, browser type, pages visited, and time spent on our website
Marketing Preferences: Your preferences for receiving marketing communications from us
How We Use Your Information
We use the personal information we collect for the following purposes:
To Provide Services: To process bookings, manage events, and provide customer support
Payment Processing: To securely process payments for bookings
Communication: To send booking confirmations, updates, and respond to inquiries
Marketing: To send promotional materials (with your consent)
Website Improvement: To analyse website usage and improve user experience
Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent: When you provide consent for marketing communications
Contract: When processing is necessary to fulfil a contract with you (e.g., bookings)
Legal Obligation: When we are required to process your data to comply with legal obligations
Legitimate Interests: For website analytics and improving our services
How We Share Your Information
We do not sell your personal information. However, we may share your information with the following third parties:
Payment Processors: To securely handle payment transactions
Service Providers: Companies that help us operate our website and services
Legal Authorities: If required by law or to protect our legal rights
Your Data Protection Rights
Under data protection laws, you have the following rights:
Access: Request a copy of the personal data we hold about you
Correction: Request that we correct any inaccurate or incomplete data
Erasure: Request that we delete your personal data (subject to legal obligations)
Restriction: Request that we limit the processing of your data
Objection: Object to the processing of your data for certain purposes
Data Portability: Request that we transfer your data to another service provider
If you wish to exercise any of these rights, please contact us at the details provided above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority, if you believe your data rights have been violated.
Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files placed on your device that help us understand how visitors use our site. For more information, please see our Cookie Policy below.
Cookie Policy
Cookies are small text files that are placed on your device when you visit our website. They help us improve your browsing experience by remembering your preferences and providing insights into website usage.
For more details about cookies, including how to manage or delete them, please visit CookieHub.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.
Retention of Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer needed, we securely delete or anonymise it.
Marketing data is retained until you withdraw your consent or unsubscribe from our communications.
Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. The updated policy will be posted on our website with a revised “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Contact:
9 Central Square
Newquay,
United Kingdom, TR7 1JH
T: 01637 520726
E: cavenewquay@gmail.com
Last Updated: 06/01/2025
